Program Manager
 
Reporting to Area Manager or Distribution Manager

Desirable Background:

Any Graduate or Post Graduate with relevant experience in MFI/ Social Sector Organizations.

Job Responsibilities:

           Assisting Area Manager in establishing new branches in the designated area which would include Area
             Surveys, recruitment etc.
           Overseeing the operations of 4 branches.
           Assisting Area Manager in maintaining complete information of competition operating in the area.
           Conducting the independent GRTs across the assigned branches (50%) through effective scheduling
             with the branches.
           Work with the Distribution Manager & Area Manager to visit, review & resolve issues of branches, field
             staff & centres based on MIS and feed back received from the field.
           Monitor the collection of each branch on a day to day basis, follow-up over dues immediately first through
             CRMs and then personally and report the same to AM.
           Coordinating with Audit & Fraud Control to help investigation & resolution of problems.
           Assist Area Manager or Distribution Manager in recruitment, training & problem resolution of staff.
           On a broad basis the time distribution would be: 90%-Field, Customers & Branch, 10%- Area Office/RO/HO

Skills:

           Strong communication skills – verbal and written
           Problem solving both staff & customer
           Basic computer skills - MS Office, ability to access Banker’s Realm, access & interpret MIS, Dash Board etc.
           Should have an understanding of our business
           English communications is preferrable but not mandatory.
           Managerial skills
           Scalability

Compensation:

Rs. 18000/- (CTC) Per Month.

Apply by emailing your resume to hr.blr@ujjivan.com with the position applied for in the subject line.
 
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