Customer Relationship Manager
 
Reporting to: Distribution Manager/ Chief Operating Officer

Education

           Should have a degree/masters degree in any of the following disciplines: Social Work, Sociology,
             Community Development, Agriculture or Business.
           Prior work experience preferable Minimum two years in any microfinance organization or finance company,
             NGO working with SHGs on Development Projects.

About the Job

           Branch Manager: responsible for over all business of the branch
           Selling, servicing & collecting from 4000-5000 customers, poor women.
           Leading a team of field staff of nine.
           Managing the branch & field operations of the branch which requires strong process management as per
             field operations manual.

Skills Required

           Should have a passion and desire to work in the social – sector.
           Ability & desire for hands on work in the field with customers.
           Strong in business development skills to build & manage the business.
           Ability to identify & resolve problem.
           Working knowledge of accounting.
           Computer savvy: Working knowledge of MS Word & Excel or equivalent.
           Fluent in Kannada/Local Language with working knowledge of English.

Other Aspects

           Knowledge of local area/district is helpful.
           Mobility essential: Ability to ride a two-wheeler preferably should own one.

Compensation


Commensurate with experience & qualification. We will also have an ESOP program for all employees.

Apply by emailing your resume to hr.blr@ujjivan.com with the position applied for in the subject line.
 
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